Mel is thorough in her explanation of social media and how to use it for your business. She will provide honest feedback about what to spend time on and tailor her advice to your individual needs.
Thank you for all your help, patience and kindness you've made something that can be quite dry and boring into something I now understand more and your advice will definitely help us grow our audience and presence on these platforms.
Laura, Belgravia Gallery
Melanie is fantastic to work with, so knowledgeable and understands the complexities and limitations of a small business. Melanie developed a social strategy that totally met the requirements of the brief and then successfully implemented for 6 months during our busy selling season. Melanie is very communicative, always available to answer questions and has the much needed patience when working with small businesses with lots of moving parts! I would highly recommend Melanie for any business looking for a 100% trusted agency to support with their social needs.
Katie Kiddle, Cocoon Babies
I recently participated in one of Melanie's courses and it has been a real turning point for this social media platform. I finally registered to go on the as what Melanie was offering was the perfect solution. It was a 3-hour hands-on workshop. Where in a small group we went through how to get set up. How to make your profile look good and then what to do. The workshop was informal, relaxed and educational. I might even say fun. We all got on really well as Melanie made it a relaxed and informative environment.
Since the course, I have seen a rapid rise in the traffic and interactions and there are a couple of leads that have warmed as a direct result. Totally recommend Melanie and will be encouraging more who I know are in a similar situation to the one I was in.
Clare Jones, Brightlight Film
Since working with Mel, I feel like I am on the right track with my social media and have found ways to niche and batch my content and pricing and to market my services differently. The course is easy to access, in bite-sized pieces of work that are easy to fit into your week and helps you to gain clarity over what you really need to be doing on SM to save you time. The content was great, but there was also so much value in the weekly coaching calls in terms of providing accountability and helping me to come up with and implement some great new ideas. I now have clarity, direction and more ideas for engagement and visibility around my social media marketing.
Rachel Laflin, Nutribalance
I have read your information and personas - you really have a grasp on the undertone I am trying to convey to potential customers so this is really wonderful to read.
Thank you so much for all your hard work so far - looking forward to your next communication :-)
Dr Sally Rayment, Facial Aesthetics
I have worked with Mel both as her client and as a collaborator on a project. Mel has a great strategic insight into exactly how Social Media fits into the bigger picture and helps develop a clear strategy and structure that aligns with the business aims. She keeps up with what's working on Social Media and what's not, and her ongoing support and assistance in evaluating the performance of any Campaigns is a vital part of this. She is my 'GoTo' person when it comes to Facebook, Instagram and LinkedIn!
John Hockaday, Local Edge
'Working with Mel has had a massive impact, and I now know how to make Social Media Work. She has increased my confidence and helped me to simplify my offers. A MASSIVE THANK YOU' for your patience, tolerance and sharing a wealth of knowledge. You are very generous with what you are sharing and your time.
Nisanka, Coaching with Nisanka
I've been using a mailing list for a while, which had grown organically, but wasn't being very effective. Melanie and the Sussex Social reviewed everything for me, made everything much more "neat and tidy" behind the scenes, so nothing fell between the cracks and then gave me lots of helpful and actionable tips at things I could do to make sure I was getting the right people on the list and it was attracting new clients. She went above and beyond to help me implement the actions, and I'm really pleased with the work she did. She made sure she understood my business and goals and was very responsive and easy to work with
Helen Tuddenham, Helen Tuddenham Consulting
The two-hour clarity session with Mel was incredibly worthwhile. We covered a significant amount in two hours, far more than I had anticipated.
Mel demonstrated a genuine interest in understanding both myself and my business, and provided some great insights and targeted actions to take.
Our conversation flowed freely, thanks to Mel’s personable nature and excellent communication skills. By the end of the session, I felt motivated, more confident and significantly less overwhelmed about using social media in my business.
Sarah Haines, Winwood Haines
I attended the Lunch and Learn, which was brilliant! Melanie is very down to earth and has many great tips, that you just can't find anywhere else. She is the Queen of Social in Sussex. The session was co-hosted by Rebecca Downie Photography. Rebecca was fab with iPhone camera tips and ideas on how to write content. Thank you, Melanie and Rebecca, for creating affordable and accessible social media training in Sussex.
Frankie Gray, Founder Harmony at Home