Do you want to know how to get better results from your social media?

Social media is a powerful marketing tool and one that will give you the edge over your competition. Our training and consultancy services are designed to ensure you stand out from the crowd.

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About us

Our mission is to provide all our customers with the high-quality social media services they deserve.

We have more than 30 years combined experience in marketing, sales and web development. We specialise in helping businesses to develop and implement social media strategies that will empower you to grow your business and use your social media as effectively as possible.

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Our Services

Quality social media services from people who understand.

All of our customers have one thing in common: they want to grow their business and stand out from the crowd. They know that social media represents a real opportunity for growth but they don’t have the time or the skills to use it effectively.

We understand that getting your social media right is crucial to success. That’s why we offer a range of tailor-made services that not only offer peace of mind but will help your business to grow.

1-to-1 Coaching

Our one-to-one coaching packages can be tailored to your requirements and offer you the opportunity to develop your own social media strategy and understand how to implement it effectively for growth and engagement.

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Small Group Social Media Workshops

Our Social Media workshops cover everything from developing a social media strategy to using each platform effectively. Workshops run throughout the year and are designed to support small businesses and startups.

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In-house training

We offer in-house training sessions for you and your team. All sessions are bespoke and will help you and your team to upskill in social media and use it to meet your business objectives.

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Strategy and Consultancy Packages

A robust and measurable social media strategy will help track, engage with the right people, set you apart from your competitors and grow your business. We can develop this for you and give you the skills to implement it effectively.

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We can offer regular feedback and assistance on an ongoing basis or support on a new project, product or event launch.

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Melanie developed a social media strategy for one of my projects earlier this year. Her advice was clear and well researched. Her support to implement her recommendations was excellent. She combines creative flair and great ideas with sound analysis and data crunching. Thank you Melanie!

Emily Lomax, Emilyis.co.uk

Testimonials

Some of the lovely things our clients have said about us.

Melanie helped me with my social media strategy across all platforms..from the offset one of the things I found most helpful was that Melanie totally understood my restrictions and worked around them. She really got to know and understand my brand, my objectives and my goals for SM. In the short time I have been with her I’ve seen a huge rise in my engagement, my audience and I feel so much more confident with my digital presence in general.

Rosie Marsh, Founder Poppy’s Parties

We were feeling really at sea with Social Media - which platforms to use, and when, what to post and where. Mel brought much-needed clarity and focus, helping us build an overall strategy to suit our business channels that we can evolve and develop. Her approach was so honest and open, and her knowledge and experience were exemplary. She even coached us through the platforms we were not familiar with! Thank you, Mel.

Katherine Dart, Grape & Nectar

The Instagram for Business Workshop from the Sussex Social was very well planned full of useful content with helpful graphics and the concepts were clearly delivered. It was money well spent and I picked up lots of good tips. I would definitely consider attending one of her workshops in the future.

Elizabeth, Family Grapevine Magazines

Melanie is fantastic to work with, so knowledgeable and understands the complexities and limitations of a small business. Melanie developed a social strategy that totally met the requirements of the brief and then successfully implemented for 6 months during our busy selling season. Melanie is very communicative, always available to answer questions and has the much needed patience when working with small businesses with lots of moving parts! I would highly recommend Melanie for any business looking for a 100% trusted agency to support with their social needs.

Katie Kiddle, Cocoon Babies

Melanie developed a social media strategy for one of my projects earlier this year. Her advice was clear and well researched. Her support to implement her recommendations was excellent. She combines creative flair and great ideas with sound analysis and data crunching. Thank you Melanie!

Emily Lomax, Emilyis.co.uk

I attended the Lunch and Learn, which was brilliant! Melanie is very down to earth and has many great tips, that you just can't find anywhere else. She is the Queen of Social in Sussex. The session was co-hosted by Rebecca Downie Photography. Rebecca was fab with iPhone camera tips and ideas on how to write content. Thank you, Melanie and Rebecca, for creating affordable and accessible social media training in Sussex.

Frankie Gray, Founder Harmony at Home

Wow I learnt so much from Mel’s Social Media Strategy course today! Mel’s friendly & relaxed approach made me feel able to ask tons of questions and I feel she has a very realistic approach for small businesses who don’t have massive marketing budgets. She really knows her stuff and I’d highly recommend!

Anna Ashley, Tropic Skincare

The Sussex Social has been instrumental in getting the social media off the ground for a local business networking group I run. From advice around the best platform, strategy around target audience, content sectors, engagement and so much more I have been really impressed with the depth of knowledge and understanding of the current social space. I have also attended training sessions run by Melanie. She is very knowledgeable, not just about strategy and planning your social media but she is also on top of the current social landscape which is so changeable. She really helps you understand what you need to do to grow your audience and increase engagement. I wouldn’t hesitate to recommend her for any of your social media needs.

Rebecca Downie Photography

The workshop we had was excellent we learnt so much. We have been telling everyone.

Samantha Norgate, Kangaroos Sussex

I loved it all, Great content, great length and plenty of time to work through my Insta.

Gemma, Oscars Wish Foundation

Thank you so much Mel. We have learnt more in 3 hours than we learnt from our previous Social Media person in 6 months.

First Recruitment Services

Thank you so much Mel. I’m so grateful, I felt heard, supported and learned a lot from our session.

Annaliese Wells, Birchwood Yoga

I recently participated in one of Melanie's courses and it has been a real turning point for this social media platform. I finally registered to go on the as what Melanie was offering was the perfect solution. It was a 3-hour hands-on workshop. Where in a small group we went through how to get set up. How to make your profile look good and then what to do. The workshop was informal, relaxed and educational. I might even say fun. We all got on really well as Melanie made it a relaxed and informative environment. Since the course, I have seen a rapid rise in the traffic and interactions and there are a couple of leads that have warmed as a direct result. Totally recommend Melanie and will be encouraging more who I know are in a similar situation to the one I was in.

Clare Jones, Brightlight Film

We did the Instagram course last year and it was such a brilliant foundation for teaching us to use Instagram.

Graham, Absolutely Kitchens

Melanie recently offered me bespoke social media training...As soon as we started the training I realised how much value I would get from her expertise. Following the training I’m now much more confident creating a strategy for my social media and how I can improve engagement.

Mike Martin, Personal Training for Health

Mel ran the social media for our small company and really got it off the ground for us. She has taught us what we need to do to continue it, and was very patient with us, despite us knowing very little about it! Thank you so much!

Leila, Early Action for Autism

Thanks Mel. It was a brilliant course. Massively informative and dispelled a number of worries shared by the group in using Linkedin effectively. I came away feeling that I had a great foundation to start using Linkedin properly and get the most out of it.

Zoe Daines, Freshmill

I attended a social media workshop run by Mel a couple of months ago. It has definitely helped. I have barely used all the tips and tricks she has given me and already my engagement on Facebook has improved. I feel so much more confident in what I am posting and when and it has made a noticeable impact on my business.

Allyson, Beading Brilliant

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Our next workshop

Smashing Facebook: Organic Content and Successful Ads £99

09 June 2020

Freshmill Hot Desking and Serviced Offices

68% of the UK population can be reached via Facebook but with 70 million business pages it can be hard to stand out and get your business noticed. If you have experienced a decline in reach and engagement on your Facebook page, feel confused by Ad Manager and are boosting posts and hoping for results […]

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