Melanie is fantastic to work with, so knowledgeable and understands the complexities and limitations of a small business. Melanie developed a social strategy that totally met the requirements of the brief and then successfully implemented for 6 months during our busy selling season. Melanie is very communicative, always available to answer questions and has the much needed patience when working with small businesses with lots of moving parts! I would highly recommend Melanie for any business looking for a 100% trusted agency to support with their social needs.
Katie Kiddle, Cocoon Babies
As a business owner, there are a thousand things to do and finding time to do them all well is often an uphill struggle. Enter Melanie! Her guidance, advice and commitment to creating an efficient and effective social media marketing strategy has not only saved me hours, but also increased my impact, reach and engagement with new customers.
Michael Coltham, Black Lab Music
I have worked with Mel both as her client and as a collaborator on a project. Mel has a great strategic insight into exactly how Social Media fits into the bigger picture and helps develop a clear strategy and structure that aligns with the business aims. She keeps up with what's working on Social Media and what's not, and her ongoing support and assistance in evaluating the performance of any Campaigns is a vital part of this. She is my 'GoTo' person when it comes to Facebook, Instagram and LinkedIn!
John Hockaday, Local Edge
I've been using a mailing list for a while, which had grown organically, but wasn't being very effective. Melanie and the Sussex Social reviewed everything for me, made everything much more "neat and tidy" behind the scenes, so nothing fell between the cracks and then gave me lots of helpful and actionable tips at things I could do to make sure I was getting the right people on the list and it was attracting new clients. She went above and beyond to help me implement the actions, and I'm really pleased with the work she did. She made sure she understood my business and goals and was very responsive and easy to work with
Helen Tuddenham, Helen Tuddenham Consulting
I attended a social media workshop run by Mel a couple of months ago. It has definitely helped. I have barely used all the tips and tricks she has given me and already my engagement on Facebook has improved. I feel so much more confident in what I am posting and when and it has made a noticeable impact on my business.
Allyson, Beading Brilliant
We were feeling really at sea with Social Media - which platforms to use, and when, what to post and where. Mel brought much-needed clarity and focus, helping us build an overall strategy to suit our business channels that we can evolve and develop. Her approach was so honest and open, and her knowledge and experience were exemplary. She even coached us through the platforms we were not familiar with! Thank you, Mel.
Katherine Dart, Grape & Nectar
The two-hour clarity session with Mel was incredibly worthwhile. We covered a significant amount in two hours, far more than I had anticipated.
Mel demonstrated a genuine interest in understanding both myself and my business, and provided some great insights and targeted actions to take.
Our conversation flowed freely, thanks to Mel’s personable nature and excellent communication skills. By the end of the session, I felt motivated, more confident and significantly less overwhelmed about using social media in my business.
Sarah Haines, Winwood Haines
I have attended workshops and had one-to-one training with Mel. I previously had no experience of marketing my business on social media. Mel helped me with my strategy, improving engagement and how to read the insights. Mel's knowledge about the world of social media and making it work for your business is extensive.
She has many top tips to help you develop a social media strategy that is unique to your business.
Lydia Offen, Stepping Stones Hypnotherapy
Melanie delivered a fantastic workshop on optimising email marketing. She took the time to really understand our goals and showed us practical ways to achieve them. We gained valuable insights on segmentation, boosting sales, and email marketing best practices that actually work. We’re excited to put everything we’ve learned into action, and I’d highly recommend Melanie to anyone looking to improve their email marketing strategy.
Lewis Knight, Sussex Chamber of Commerce
I was struggling with my social media, as I knew I should be using it, but not how to. Mel provided a thorough and in-depth review of my existing social media profiles to find where I was lacking. She gave me focused training on each of the platforms and helped me to understand what I should be targeting. Mel also helped with building a content plan and content ideas. I now feel much more in control and less anxious about this area of my business. Mel has a relaxed manner and explains things thoroughly; I'd absolutely recommend her to anyone that needs a bit of support with Social Media.
Racheal Panteney, Willow Tree Financial